01Regulatory status
LarcoPay is a product of LarcoSoftware LLC, a technology company incorporated in the State of Colorado, United States. LarcoPay provides software, user experience, and orchestration. It is not a bank, and it does not itself provide deposit-taking, custody, foreign exchange, or money-transmission services. Those regulated activities are performed by our partners, and your use of them is subject to the applicable partner's terms, which we present during onboarding.
02Partner institutions
We work with established, regulated providers for banking, settlement, and compliance infrastructure. Depending on your corridor and currency, your regulated services may be provided by one or more of the following categories of partner:
- Banking-as-a-service & sponsor banks — issue the named virtual USD/EUR/GBP accounts and hold funds (e.g. our banking partners such as Banking Circle and a US sponsor bank).
- Settlement & stablecoin providers — provide regulated rails used to move value quickly across borders (e.g. USDC settlement infrastructure).
- Identity & screening vendors — perform identity verification and sanctions screening.
The specific institution serving your account is disclosed to you before you use it. Partner relationships may change as we expand to new markets.
03Anti-money-laundering & KYC
LarcoPay and its partners maintain a risk-based AML and counter-terrorist-financing program. Before you can transact, you must complete identity verification (KYC for individuals, KYB for businesses). We may request additional information, including source of funds and the nature of your work, at onboarding and on an ongoing basis. We monitor transactions for unusual activity and are required to report suspicious activity to the relevant authorities. We may decline, pause, or reverse transactions to meet these obligations.
04Sanctions screening
We screen users and counterparties against applicable sanctions and prohibited-party lists, including those maintained by the U.S. Office of Foreign Assets Control (OFAC) and other relevant authorities. We do not serve users located in comprehensively sanctioned jurisdictions or persons on applicable lists.
05Safeguarding of funds
Funds relating to your account are held by regulated banking partners in line with their safeguarding and regulatory requirements. LarcoPay does not commingle customer funds with its operating funds. Details of how funds are held and protected for your specific account are provided by the relevant partner.
06Stablecoin & crypto settlement
LarcoPay settles what your clients pay by converting incoming fiat to cryptocurrency and delivering it to a wallet you designate. Conversion and settlement are performed by regulated settlement partners; supported assets currently include USDC, USDT, and BTC. LarcoPay is not a bank, a custodian, a cryptocurrency exchange, or a wallet provider, and does not offer investment advice.
- You control the wallet. Funds are sent to the wallet address you provide. You are responsible for the accuracy of that address and for the security of your keys — on-chain transfers to a wrong or lost address generally cannot be reversed.
- Price and network risk are yours. The value of cryptocurrency can be volatile, and network (gas) conditions can affect timing and cost. Once settlement completes on-chain, price risk sits with you.
- Records. Each settlement is logged with an on-chain reference and available as an exportable statement for your own books.
- Your tax and regulatory duties. Receiving, holding, or converting cryptocurrency may have tax and reporting consequences that vary by country. This is not tax or legal advice, and you remain responsible for your own compliance.
07Complaints
We aim to resolve concerns quickly and fairly. If something has gone wrong, contact complaints@larcopay.com with your account details and a description of the issue. We will acknowledge your complaint and work to resolve it. Where a regulated service was provided by a partner, we may refer the matter to that partner and will keep you informed.
08Reporting fraud or security issues
If you suspect fraud, unauthorized access, or a security vulnerability, contact us immediately at security@larcopay.com. Do not share full credentials or one-time codes with anyone, including people claiming to be from LarcoPay — we will never ask for them.
09Beta and availability disclosures
LarcoPay is in private beta and is not generally available. Features described on our website are in development and may change. Availability varies by country and is subject to eligibility, onboarding checks, partner capacity, and regulatory approval. Nothing on our website is an offer of banking services or investment advice.
10Contact
Compliance enquiries: compliance@larcopay.com.
LarcoSoftware LLC — Compliance
625 S Forest St
Denver, CO 80246
United States
Partner names are illustrative of the categories of institution we work with and may change. Specific providers are disclosed at onboarding.